Why do dispatchers ask so many questions?

It’s important that we attempt to get as much information as possible so that our officers are better prepared to handle any type of call. For example, if you are calling to report a suspicious vehicle the dispatcher will want to know what kind of vehicle it is, what color it is, a license plate number, and also if it’s occupied. The more information we have the better the chances we have of finding the vehicle or individuals and possibly preventing a crime.

Show All Answers

1. When should I call 911?
2. What is considered an “emergency”?
3. What will the dispatcher ask when you call 911?
4. What if I dial 911 by mistake?
5. Are pay phones any different?
6. Should I program my telephone to dial 911?
7. What about calling 911 from a cellular phone?
8. What if I don’t speak English?
9. Why do dispatchers ask so many questions?
10. How are calls prioritized?