What if I don’t speak English?

911 allows emergency calls to be transferred to an interpreter who can interpret other languages. Interpretation is accessible from every telephone, including home and business phones, coin-operated, and phones equipped with Tele-communication Device for the Deaf (TDD). In addition, the police department has several bilingual dispatchers.

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1. When should I call 911?
2. What is considered an “emergency”?
3. What will the dispatcher ask when you call 911?
4. What if I dial 911 by mistake?
5. Are pay phones any different?
6. Should I program my telephone to dial 911?
7. What about calling 911 from a cellular phone?
8. What if I don’t speak English?
9. Why do dispatchers ask so many questions?
10. How are calls prioritized?