Dispatch

Communications Center

The Baldwin Park Police Department Communications Center is the first line responder in emergency calls to the Police and Fire Departments. In our commitment to the public and citizens of Baldwin Park, we strive to provide a quick, calm, and efficient response to the needs of our citizens, whether it be an emergency or a routine call for service.

Our Communications Center dispatches police calls for service and transfers calls to the Los Angeles County Fire Department when fire or paramedic services are needed. The Communications Center is staffed with 9 Communication Dispatchers and is staffed 24 hours per day, seven days per week.

Dispatcher at the Communications CenterResponsibilities

We are responsible for:

  • Data entry in the Justice Data Interface Controller (JDIC) system, such as:
    • Missing persons
    • Stolen property
    • Stolen vehicles
    • Various other data entries
  • Keeping track of officer activity via a computer-aided dispatch system

We are also responsible for knowledge of basic laws, jurisdictional boundaries, and various Municipal Codes and for the routing of information and calls for service to other various departments within the city.